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Frequently Asked Questions
How do I start a chat with an astrologer? expand_more
Go to the Home screen, select an astrologer based on your preference, and tap on the "Chat Now" button. Make sure you have sufficient wallet balance before starting the chat.
Why is my astrologer taking time to reply? expand_more
Astrologers usually respond within a few minutes. Delays can happen due to high demand or ongoing consultations. You will be notified as soon as the astrologer responds.
How can I recharge my wallet? expand_more
You can recharge your wallet by going to the Wallet section in your profile. Choose a recharge amount and complete the payment using the available payment options.
Can I change my birth details after registration? expand_more
Yes, you can update your birth date, time, and place from the Profile section. To ensure accurate predictions, changes are allowed only once in a limited period.
What happens if my wallet balance runs out during a chat? expand_more
If your wallet balance is low, the chat will automatically pause. You can recharge your wallet and continue the conversation from where you left off.
Are my chats and personal details private? expand_more
Yes, all chats and personal information are completely secure and private. We do not share your data with any third party.
How can I contact customer support? expand_more
You can contact our support team through the Support & FAQ section in the app, via email, or by WhatsApp for faster assistance.